['Privacy Policy for Sterling Cleaners Ltd\n\nAt Sterling Cleaners Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our online platform and services.\n\n1. Information We Collect\n\nWe collect personal information that you voluntarily provide to us when using our services, including but not limited to:\n- Contact details such as your name, address, phone number, and email address.\n- Order details related to dry cleaning, garment alterations, repairs, and other services.\n- Payment information required to process transactions.\n- Usage data from your interactions with our online platform to enhance user experience.\n\n2. How We Use Your Information\n\nYour personal data is used for the following purposes:\n- To provide and manage our dry cleaning, laundry, and repair services efficiently.\n- To process payments and deliver order confirmations and receipts.\n- To communicate about your orders, updates, or changes to our services.\n- To improve our service offerings and customer support.\n- To comply with legal obligations, including tax and accounting requirements.\n\n3. Legal Basis for Processing\n\nWe process your personal data based on one or more of the following legal grounds:\n- Performance of a contract with you.\n- Compliance with legal obligations.\n- Legitimate interests in improving our services and preventing fraud.\n- Your consent where applicable.\n\n4. Data Retention\n\nWe retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, tax, or accounting requirements.\n\n5. Data Sharing and Disclosure\n\nSterling Cleaners Ltd does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as payment processors or delivery partners, under strict confidentiality agreements. We also disclose information as required by law or in response to valid legal requests.\n\n6. Your Rights\n\nUnder applicable data protection laws such as the GDPR, you have the right to:\n- Access the personal information we hold about you.\n- Request correction or deletion of your personal data.\n- Object to or restrict processing of your data.\n- Request data portability.\n- Withdraw consent at any time where processing is based on consent.\n- Lodge a complaint with a supervisory authority if you believe your rights have been infringed.\n\nTo exercise these rights, please contact us at our physical address.\n\n7. Security\n\nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.\n\n8. Cookies and Tracking\n\nOur online platform may use cookies and similar technologies to enhance user experience. You can configure your browser settings to manage or refuse cookies, but this may affect functionality.\n\n9. Third-Party Links\n\nOur online platform may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites.\n\n10. Changes to This Privacy Policy\n\nWe may update this Privacy Policy from time to time. Any changes will be posted on our online platform with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.\n\nContact Information \nIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:\n\nSterling Cleaners Ltd \n42 Kingsmere Road \nSuite 3B \nManchester, Greater Manchester \nM14 5RP \nUnited Kingdom \n\nPhone: +44 161 555 8472 \n\nWe appreciate your trust in Sterling Cleaners Ltd and are dedicated to safeguarding your personal information.', 0.0012904, 'gpt-4.1-mini']